Customer Service/ Inside and Outside Sales/ Advertising


4613 Dream Lane   Madison, WI 53718   608-838-1998 


Summary of Qualifications

  • Building Rapport
  • Customer Needs Assessment
  • Maintain Professional Client Relations
  • Account Retention
  • Over 10 Years Customer-Focused Service
  • Strong follow-up & territory management
  • Experience with Microsoft Office Suite: Word, Excel, PowerPoint and Access
  • Diplomatic, Tactful and Respected by Others
  • Motivated Problem Solving and Good Listening
  • Honest, Reliable and dedicated Employee



CAPITAL NEWSPAPERS, Madison, WI                                                                                                     15 Years+                                      

Division of Lee Enterprises, Inc. Publisher of the Wisconsin State Journal, The Cap Times and as well as 39 additional dailies, weeklies, shoppers, niche publications and websites in South Central Wisconsin.

Account Executive, “Wheels for You”                                                                                                                                          

Developed and nurtured business relationships with customers in southern Wisconsin.  Sold and consulted accounts in bi-weekly auto sales magazine and in online “Car Soup” auto website.  Responsible for digital imaging and text.  Worked closely with productions staff ensure accuracy and design.

  • Increased revenue by 20% over previous year
  • Helped develop and launch “WFY” a new advertising vehicle including mailing list and rate schedules
  • Assisted in creating digital imaging text and layout
  • Established “Special Sections” to add additional revenue

Account Executive

Duties included ad design and layout, copywriting, space sales, direct marketing, and commercial print sales.  Circulation: (daily) 109,421 (Sunday) 163,808.

  • Number one in company for direct marketing sales
  • Increased revenue in territory by $250K
  • Organized group pages for “State Street Merchants Association”
  • Coordinated account collections

SOUTH COUNTY NEWS, Orange County, CA                                                                                        3Years

A division of Media General, Atlanta Georgia.  Publisher of nine local weekly publications in California as well as a media conglomerate in the eastern United States.

Account Executive

Ad design and layout, copywriting, space sales, and account collections for an assigned territory.

  • Promoted from telemarketing to account executive
  • Repeatedly named “Sales Associate of the Month”
  • Member, Laguna Beach Merchant Association
  • Knowledgeable of customer needs to improve sales goals



A Division of Lupient Enterprises, with interests in vehicle sales, auto service centers, shopping malls and other various entities.

Sales Manager / Sales Associate

Managed inventory purchase, multi-media advertising, participation in trade shows, directed efforts of business manager, lot manager and sales team.

  • Sales Man of the Year
  • Sales Man of the Month – awarded five times             
  • Isuzu Frequent Sellers Club
  • Maintained #2 sales position after assuming manager responsibilities



Madison College                                                                                             Graduate Business Technology 1, 2011

Madison Area Technical College                                                                              Associate Degree

Real Estate School                                                                                           Insurance Technician Graduate

University of Wisconsin-Madison                                                           Liberal Studies



Numerous Sales and Management courses and seminars

Member, Broadcast Music International



United States Navy Honorable Discharge Two year’s active duty

  • ID#: 66924
  • Location: Madison, WI , 53718

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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