Administrative Office Assistant

Sarah L Warner


701 Troy Drive


Madison, WI 53704


608-514-6741


Sarahlwarner4@gmail.com


 


Education


University of Wisconsin-Madison


2005-2006 General Studies


 


Nathan Hale High School


2001-2005 High School Diploma


 


Work Experience


Capitol Centre Market, Madison WI


March 2007-present


Customer Service Manager/Head Office Manager


Current salary: $14.75/hour


 


Responsibilities include: 


-Supervising and scheduling the front end staff


-Opening and managing the customer service desk (providing our customers excellent customer service at all times)


-Interviewing, hiring, and training new employees


-Meeting sales per man hour and payroll percentages adequately
-Calculating the store's daily sales/daily bookkeeping


-Balancing money in the front end office


-Completing daily bank deposits


-Managing the flow of customers


-Answering and transferring phone calls


-Counting and rectifying cash drawers


-Cashiering


-Monthly accounts receivable and relations with other local organizations/companies


-Western Union Compliance Officer


Completing Western Union transactions and maintaining monthly Western Union records


Selling money orders


-Ordering office supplies


-Working in other departments as needed


 


Skills include:


-Providing extraordinary customer service


-Management/scheduling of a 20 person staff


-Use of multi-line phone


-Proficient in Microsoft Office – Word, Excel and Outlook


-Handling large amounts of cash


-Multi-tasking


-Experience in a fast-paced work environment


-Excellent typing skills


-Use of general office equipment


-Solving problems quickly and efficiently


-Proficient use of an adding machine/10-key


 


 


 


 


 


References


 


Paul Adams – Produce Manager at Lake Mills Market


Previous Supervisor/Coworker


608-630-4490


 


Sarah Liegel – Assistant to the Owner at Capitol Centre Market


Previous Supervisor


608-255-2616


 


Nicole Seifert – Produce Manager at Capitol Centre Market


Coworker


608-235-2946

  • ID#: 142063
  • Location: Madison, WI , 53704

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