Hotel Front Desk Clerk

Porter O’Neill


608-244-3622


porteroneill2@gmail.com


 


SKILLS THAT I WILL BRING TO THE HYATT HOTEL


• Proven unusually gifted attention to detail.


• Proven ability to provide professional customer service to a wide range of individuals.


• Proven ability to work effectively both independently and as a team member.


• Proven ability to plan, prioritize and implement all aspects of a complex project.


• Proven ability to adapt to regular changes of company computer software systems.



  •  Ability to seamlessly transfer previous work experience to a new and challenging field.

  •  Strong, warm and caring interpersonal skills.  Skilled at backup to security.


 


WORK EXPERIENCE


 


1985-2016 UW - Madison, College Library, Library Services Assistant - Advanced


• Provided exceptional customer service while staffing the Reference Desk and by


teaching reference skills to the UW undergraduate population.


• Multi tasked by assisting multiple library patrons in turn by performing quick


answer service and with lengthy assistance as needed.


• Responsible for day-to-day operations, regular trouble shooting and


problem solving of a 500 plus journal and serial subscription collection.


• Hired, trained and supervised more than 30 student assistants.


 


1983-1985 University of Wisconsin - Madison, Memorial Library


Manager of the Memorial Library Photocopier Center


• Responsible for day-to-day operations of the Photocopy Center as well as daily cash receipts and weekly cash deposits.


 


EDUCATION


1980-1983 University of Wisconsin - Madison


Major: pre-MBA, no degree.


 


1977-1979 Lake Superior State College, Sault St. Marie, MI


Major: Accounting, no degree due to relocation to Madison WI.


 


Worked with ease with 25 permanent staff members and 50 student assistants.


 

  • ID#: 133131
  • Location: Madison, WI , 53704

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