Warehouse Material Handler


715 Rethke Avenue,

Madison, WI.  53713







  • Seeking Information Technology position to show my abilities to utilize Microsoft operating platforms including Word, Excel, Access, PowerPoint, Outlook, Publisher, Adobe, PowerShell, Virtual Machine ware, Window 7-10, Linux and Apple operating systems, and clerical skills.




Madison Area Technical         Computer Help Desk Specialist                                          2005-2017

College                                      Microsoft Core & Expert Certification                                 2014-2016


Herzing College                       Computer Architecture, Troubleshooting I                         2015


Urban League                           Foundations Training;                                                         2014

                                                   Math, Reading, Situational Judgment

                                                   And Active Listening

   National Work Readiness Credential

                                                   Customer Service & IT Academy



Retired, 21-years’ service


Weapons Security                  U.S. Army                             World Wide                             Honorable Discharge


Carpenter/Electrician             U.S. Army Reserves            Dodgeville, WI                         Honorable Discharge


Nuclear/Biological/                 U.S. Army Reserves            Madison, WI                            Honorable Discharge



Infantryman                             Wisconsin Army National    Madison, WI                            Honorable Discharge






Maintenance Assistant        Dennis Johnson                      Madison, WI                            2010-Present


  • Rental Property Maintenance Repair


Custodian, Food                   Hiring and Staff                       Madison, WI                            2015-2016

Serviceman and Caterer      Services, Incorporated


  • Custodial duties at Madison College

  • Custodial and catering duties at University of Wisconsin-Madison Memorial Union






Information Technology      AIMS Services                        Madison, WI                            2015 (Internship)

                                                University of Wisconsin


  • Imaged and wiped computers

  • Updated software, Windows Updates, Microsoft, Adobe for faculty, staff, and students

  • Set up and installed computers, monitors, and accessories for faculty and staff


Laundry Worker                    VA Hospital                             Madison, WI                            2007-2008


  •   Inventoried and sorted bulk bundles of laundry for industrial cleaning

  • Operated high speed industrial laundry folding machines

  •   Loaded and unloaded high volumes of laundry into machines and into trucks


Medical Support                   VA Hospital                             Madison, WI.                           2004-2005



  • Entrusted to research patient information for medical release of information on VA Computer programs, maintain the highest level of confidentiality in regards to patients medical information

  • Assisted in medical files department as required; handled patient files

  • Worked as nurses aid providing patient care and assistance




Facility Laborer                     VA Hospital                             Madison, WI                            2004


  • Safely operated power equipment and tools including lawn mowing equipment

  • Maintained all VA grounds including flowers, plants, and grass

  • Assisted in custodial duties as it relates to VA facility cleaning and light maintenance



Clerical                                  Wisconsin Dept. of                   Madison, WI                            1986-2002



  • Processed Wisconsin tax returns; performed tax forms reviews for correct data and errors

  • Filed tax returns, prepared written correspondence, and mailed to taxpayers

  • Assisted tax auditors in obtaining files for audits

  • Proven ability to maintain a high level of confidentiality while working with taxpayer financial information





  • ID#: 111973
  • Location: Madison, WI , 53714

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