Customer Service

Company Name:
Adecco
Location: Madison, WI Category: Call Center & Customer Service
Status: Temporary/Contract Reference: US_EN_1_025426_10542307
Posted: March 13,2014 Salary: $15 Hourly
Adecco is currently interviewing candidates for a temporary call center Customer Service position with an industry-leading client in Madison! Please apply today at !
Qualifications:
-Minimum 6 months call center experience
-Type at least 40 words per minute
-Experience with SAP preferred
-Must be available immediately
Job Duties:
1. Respond to and resolve internal and external customer requests and inquiries which may involve pricing, product availability or returns, terms and conditions, vendor information, and delivery.
2. Interact with multiple areas including Operations, Technical Support, Logistics, and suppliers to ensure timely and accurate shipment of product and issue resolution.
3. Process online incoming telephone or e-mail service requests or parts orders through the SAP system or Resource Center.
4. Assist in maintaining customer information and update both SAP and Resource Center, ship-to and bill-to addresses.
This is a temporary position that has the possibility of becoming permanent! 8:00-4:30 Monday through Friday, $15/hour
If you are interested in this opportunity, please apply today at !

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