Help Desk Specialist
3.
0 Madison, WI Madison, WI Contract Contract $28 - $32 an hour $28 - $32 an hour 8 days ago 8 days ago 8 days ago Onsite Help Desk Specialist Contract Madison, WI
Job Description:
The Help Desk IV is expected to be familiar with a wide variety of IT concepts, practices, and technologies.
This position may lead and direct the work of others.
This position is responsible for providing in-person support to DFI staff at the Hill Farms State Office building in Madison, WI.
Top 3-4 Required skills (7 or more years of experience):
Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.
g.
, Lenovo Laptops, Apple iPhones, MS Windows, M365).
Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.
Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
Top 2-3 Nice to Have skills:
ITIL 4 Foundation certification or similar CompTIA A
certification of similar PMP certification or similar Job Type:
Contract Pay:
$28.
00 - $32.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Health insurance Schedule:
Monday to Friday Work Location:
On the road The Help Desk IV is expected to be familiar with a wide variety of IT concepts, practices, and technologies.
This position may lead and direct the work of others.
This position is responsible for providing in-person support to DFI staff at the Hill Farms State Office building in Madison, WI.
Top 3-4 Required skills (7 or more years of experience):
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Madison, WI Madison, WI Contract Contract $28 - $32 an hour $28 - $32 an hour 8 days ago 8 days ago 8 days ago Onsite Help Desk Specialist Contract Madison, WI
Job Description:
The Help Desk IV is expected to be familiar with a wide variety of IT concepts, practices, and technologies.
This position may lead and direct the work of others.
This position is responsible for providing in-person support to DFI staff at the Hill Farms State Office building in Madison, WI.
Top 3-4 Required skills (7 or more years of experience):
Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.
g.
, Lenovo Laptops, Apple iPhones, MS Windows, M365).
Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.
Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
Top 2-3 Nice to Have skills:
ITIL 4 Foundation certification or similar CompTIA A
certification of similar PMP certification or similar Job Type:
Contract Pay:
$28.
00 - $32.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Health insurance Schedule:
Monday to Friday Work Location:
On the road The Help Desk IV is expected to be familiar with a wide variety of IT concepts, practices, and technologies.
This position may lead and direct the work of others.
This position is responsible for providing in-person support to DFI staff at the Hill Farms State Office building in Madison, WI.
Top 3-4 Required skills (7 or more years of experience):
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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