Customer Service Representative
Madison, WI Madison, WI Full-time Full-time Estimated:
$33.
9K - $42.
9K a year Estimated:
$33.
9K - $42.
9K a year Be part of a growing and prospering company as a Customer Service Representive for our Madison, WI office.
Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI.
Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package.
Job
Summary:
Handle incoming and outgoing phone calls from providers and members.
Essential Functions:
Answer provider phone questions regarding claim status and benefits Assist with enrollee phone questions regarding claim status and benefits Non
Essential Functions:
Other duties as assigned or appropriate Education/
Qualifications:
Excellent phone skills/etiquette Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key Qiclink experience Six months call center experience required Excellent verbal and written communication skills Proven experience in a professional office environment Proven customer service experience required Medical insurance background preferred High school diploma or equivalent and 1-2 years related experience.
Full benefits including:
Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more Job Type:
Full-time Pay:
From $1.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$33.
9K - $42.
9K a year Estimated:
$33.
9K - $42.
9K a year Be part of a growing and prospering company as a Customer Service Representive for our Madison, WI office.
Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI.
Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package.
Job
Summary:
Handle incoming and outgoing phone calls from providers and members.
Essential Functions:
Answer provider phone questions regarding claim status and benefits Assist with enrollee phone questions regarding claim status and benefits Non
Essential Functions:
Other duties as assigned or appropriate Education/
Qualifications:
Excellent phone skills/etiquette Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key Qiclink experience Six months call center experience required Excellent verbal and written communication skills Proven experience in a professional office environment Proven customer service experience required Medical insurance background preferred High school diploma or equivalent and 1-2 years related experience.
Full benefits including:
Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more Job Type:
Full-time Pay:
From $1.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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