Help Desk Analyst- Madison, WI (ONSITE FROM DAY 1)
Title:
Help Desk Analyst Location:
Madison, WI (ONSITE FROM DAY 1) Duration:
6 Months (Possibility of extension) REQUIRED SKILLS:
At least 6 years' experience in the following:
Ability to independently perform root cause analysis and issue resolution of complex IT issues related to client's hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially over the phone. Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices. Nice to Have Skills:
ITIL 4 Foundation certification or similar CompTIA A
certification or similar Help Desk Analyst- Madison, WI (ONSITE FROM DAY 1) Recommended Skills Help Desk Itil Interpersonal Skills Microsoft Windows Problem Solving Professional Communication Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Help Desk Analyst Location:
Madison, WI (ONSITE FROM DAY 1) Duration:
6 Months (Possibility of extension) REQUIRED SKILLS:
At least 6 years' experience in the following:
Ability to independently perform root cause analysis and issue resolution of complex IT issues related to client's hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially over the phone. Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices. Nice to Have Skills:
ITIL 4 Foundation certification or similar CompTIA A
certification or similar Help Desk Analyst- Madison, WI (ONSITE FROM DAY 1) Recommended Skills Help Desk Itil Interpersonal Skills Microsoft Windows Problem Solving Professional Communication Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
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